If you have a general question not answered here, just send us an e-mail. If it is of general interest we can add it here

 

Frequently Asked Questions

  • how good is your vocal removal?
    it is at least as good as common methods, but usually better. The amount of reduction however can never be predicted; that is why we always do a test run on a short segment to see if it's good enough. More information here.
  • can I remove a lead instrument from a mix?
    in principle, yes. However, similar limitations exist as for vocal reduction. Complete elimination, with no residue at all, is not often possible.
  • can you extract a vocal, in stead of removing it?
    To some extent, yes; it is quite difficult, but we can always significantly boost the vocal relative to the music, sometimes we can extract it completely. In any case, we can make it a lot better suitable for re-mixing. More here.
  • why aren't your techniques available on the market?
    There is a difference between what is technically or scientifically feasible, and what is economically viable. A lot of what is possible, does not make it into commercial equipment or software, either because it is still too complex and expensive, or because there is insufficient demand for it. We use scientific methods which are not, or not yet economically viable as a commercial product for consumers or audio professionals, but nevertheless work!
  • What will it cost to solve my problem?
    It depends, naturally. This is how we work: first you describe the problem; we give free advice. If your problem is well-known or anyway clear to us, we'll tell you the cost right away. Sometimes, the problem can only be judged from the audio material. Then we will propose to do a detailed inspection of the audio material ($ 25,-), and possibly some dedicated processing tests. Once we have assessed the problem and the time needed to fix it, we give you a cost estimate
    . Depending on the problem we may sometimes also offer a no cure, no pay deal, for instance, if the outcome is too unsure.
  • How do I know I will like the result?
    In most cases we can provide you with a intermediate or partial result, to make sure that what we achieve is what you need, before we proceed doing the complete job.
  • How do I supply the audio material?
    As you can imagine, most of our work is computer-based. Therefore the most convenient medium is CD, either audio CD or CD-R. A CD-R may contain any type of sound format. However, compressed sound formats (such as mp3) are not suitable, due to the inherent loss of quality.
  • Isn't it better to go back and re-record or re-mix to solve my problem?
    In principle yes, it is often better, but:
    - are you sure you can re-create the right recording ambience, performance and/or mix, that matches the other recordings in your project?
    - is it worth the time and money? You wouldn't want to re-build a car just because there is a dent in it; you just want it fixed!
    We don't claim to have the perfect solution all the time, but quite often we have the most effective!

 

For complete viewing and sound, this website requires the FLASH plug-in.